Privacy Policy

Go Kids Go Leicester Limited is the owner and operator of this website. This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site. By visiting www.gokidsplay.co.uk you are accepting and consenting to the practices described in this policy.

For the purpose of the Data Protection Act 1998 (the Act), the data controller is Go Kids Go Leicester Limited, a company incorporated under the laws of England and Wales with Register number 08665835 and Company Registered address 21 High View Close, Hamilton, Leicester, Leicestershire LE4 9LJ. We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

Collection of Information:
We may collect and process the following information data about you: You may give us information about you by filling in forms or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you register to use our membership cards, subscribe to our service, place a Booking (as defined in our Terms and Conditions https://www.gokidsplay.com/terms-conditions/) enter a competition, promotion or survey and when you report a problem with our site. The information you give us may include your name, date of birth, address, e-mail address and phone number, financial and credit card information, personal description and photograph. You may also provide us with your child’s name, date of birth and likes or any information in connection with your child. Information we collect about you. With regard to each of your visits to our site we may automatically collect the following information: • technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform; • information about your visit, including the full Uniform Resource Locators (URL) click stream to, through and from our site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.
• Information we receive from other sources. We may receive information about you if you use any of the other websites we operate or the other services we provide. We are also working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them.

Use of Information
We use your Personal Information for providing and improving the Site, administrative and marketing purpose. By submitting your information, you agree and consent to the collection and use of your information for such purpose in accordance with this policy. We may use your Personal Information to contact you with newsletters ,emails or SMS with marketing or promotional materials, unless your exercise your right, as detailed below
We use information held about you in the following ways:
• to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us;
• to provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about;
• to provide you, or permit selected third parties to provide you, with information about goods or services we feel may interest you. If you are an existing customer, we will only contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale or negotiations of a sale to you. If you are a new customer, and where we permit selected third parties to use your data, we (or they) will contact you by electronic means only if you have consented to this. If you do not want us to use your data in this way, or to pass your details on to third parties for marketing purposes, please follow the details in ‘your rights’ section below.
• to notify you about changes to our service;
• use of CCTV images and footages for the monitoring of visitors and staff and for protection and detection of crime and disorder. Information we collect about you. We will use this information:
• to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
• to improve our site to ensure that content is presented in the most effective manner for you and for your computer;
• to allow you to participate in interactive features of our service, when you choose to do so;
• as part of our efforts to keep our site safe and secure;
• to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you;
• to make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them.